top of page

Privacy Policy

Privacy Statement

Important notice about your privacy In this privacy notice "we", "us" and "our" refer to Van Dyn Hoven Insurance Agency. We share a common commitment to protect the confidentiality and security of infomation we gather about you in connection with the issuance of insurance  coverage. This privacy notice describes our  policy with respect to the collection, disclosure and protection of such information.

Information we collect

We may collect nonpublic personal information about you form the following sources: Information we receive form you on applications or other forms; Information about your transactions with us, our affiliates, or others; and Information we receive from a consumer reporting agency. Information we disclose. We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law.

Our Confidentiality and Security Practices

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain safeguards that comply with all applicable laws and regulations to guard your nonpublic personal information. This web site contains links to other sites. vdhinsurance.com is not responsible for the privacy practices or the content of such Web sites.

​Text Messaging Privacy Policy

At Van Dyn Hoven Insurance Agency, we value your privacy and are committed to protecting your personal information. This Text Messaging Privacy Policy explains how we collect, use, and protect information related to text (SMS) communications.

1. Consent to Receive Text Messages

By providing your mobile phone number and opting in, you consent to receive text messages from [Your Agency Name], which may include:

  • Policy updates and reminders

  • Billing notifications

  • Claims-related communications

  • Appointment scheduling and confirmations

  • General customer service messages

Message frequency may vary.

Standard message and data rates may apply depending on your mobile carrier.

2. How We Use Your Information

We use your phone number and any information collected through text messaging solely to:

  • Communicate regarding your insurance policies or services

  • Respond to inquiries or requests

  • Provide important updates related to your coverage

We do not use text messaging for unsolicited marketing unless you have explicitly opted in.

3. Information Sharing

We do not sell, rent, or share your mobile number or SMS consent with third parties for marketing purposes.

We may share your information only as necessary to:

  • Provide services (e.g., messaging platforms or service providers)

  • Comply with legal or regulatory requirements

4. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission is completely secure, and we cannot guarantee absolute security.

5. Opt-Out Instructions

You may opt out of receiving text messages at any time by:

  • Replying STOP to any message

  • Contacting us directly at [your phone number or email]

After opting out, you will no longer receive SMS messages, except for those required to complete an ongoing transaction.

6. Help Instructions

For assistance, reply HELP to any message or contact us at:

7. Record Retention

We may retain text message communications for compliance, recordkeeping, and service purposes in accordance with applicable laws and regulations.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted with an updated effective date.

9. Contact Us

If you have any questions about this policy or our text messaging practices, please contact us.

bottom of page